Our products are shipped directly from independent designers and artists who use their own packaging and shipping provider. All shipping times are estimates and shipping fees vary per designer. 

Shipping costs can be higher when you order items from different designers worldwide. Once an item is shipped, you will receive an email with tracking once the information is collected from the seller. Please note that carbootclub is not liable for Import duties or missed deliveries and reserves the right to charge you the costs for shipping charges of uncollected packages. 

Once an item is shipped out, you will receive an automated email with tracking information. Please, check the status of your parcel as there may be customs and taxes to be paid in order to receive your order. Failure to pay these charges on time may result in the return of your parcel.

Please note that items are all exempt from our refund policy. Especially made to order product. We’re not ASOS. If you have any questions about our items, please feel free to email [email protected] or dm via our Instagram @carbootclub

For items that are eligible for returns such as exchanges for damages you are entitled to return your order within a week of receiving the order. If you wish to make a return, please contact us via the details above. We will then provide you with instructions and a return address.

Please note that shipping costs can’t be refunded, and you are responsible for the costs of returning the goods.